G2RL

G2RL's end-to-end reverse logistics platform empowers dynamic, data-driven decision-making throughout the entire returns lifecycle. Leveraging unbiased disposition, artificial intelligence, machine learning, and predictive analytics, G2RL maximizes net recovery and saves customers 20 percent or more across the return ecosystem.

The challenge

Reverse logistics has become a fact of life for most businesses, all thanks to the explosion of eCommerce. Today, if a company wants to achieve high levels of customer satisfaction and repeat business, it needs to have a hassle-free reverse logistics process.

With a commitment to innovation, operational excellence and exceptional customer experience, the G2RL team has been designing and improving reverse logistics networks for over 30 years. G2RL's unique approach adds value to businesses by optimizing the flow and recovery of returns, enhancing their bottom line. Powered by proprietary technology, G2RL minimizes costs by constantly analyzing and optimizing returns in real time.

The platform enables intelligent, end-to-end product routing and disposition, with consideration toward dynamic and static variables ensuring the most cost-effective decisions. The machine learning-driven approach guarantees ongoing optimization, adapting to evolving variables for confident decision-making.

While G2RL has deep roots in reverse logistics, now G2RL is tackling the $1.36 trillion problem of retail and service part returns. Our platforms are tailored to suit various sectors including B2C, B2B, and aftermarket service units and parts returns.

It takes just one call…

RC Kennedy Consulting is excited to announce a new business partnership with G2RL to support their work designing and improving reverse logistic networks. RC Kennedy Consulting, along with our network of supply chain expert partners, will represent G2RL in selling, marketing, and implementing their tools and solutions.

As a member of our network, we can connect you with the team at G2RL. Reach out to us at info@rcksc.com.

How G2 can help you

G2RL will work with you to develop an automated, flexible returns process with

enhanced visibility, resulting in the following benefits for your company.

• Enhanced customer service experience: A digital returns portal will provide valuable data and visibility into your company’s return volume, reasons for returns, and other factors that can help inform and drive your company’s growth. It will also create improved customer service that will drive repeat business, reduce customer attrition, encourage customer referrals, and build brand credibility.

• Process improvement and cost reduction: G2RL brings dynamic rules-based processing to automate the returns process. Automated disposition and sortation allow companies to get merchandise back into sellable inventory quickly by reducing human capital required to physically route product, reallocating resources to more impactful areas of the business, and reducing transportation costs through dynamic dispositioning and geo routing.

• Top line revenue growth via recommerce: Maximize every return, every time by achieving the highest net recovery. G2RL’s approach will help you sell your product in the secondary market while protecting your brand and reducing the environmental impact. Improved visibility helps you understand how your products are performing and plan your circular economy.

• Intelligent dispositions powered by AI: GSRL’s prescriptive analytics platform leverages machine learning to maximize recovery and enable dynamic disposition decisions as far upstream as possible, enabling savings of 20 percent or more. This feature reduces costs by eliminating unnecessary handling and transportation. It also reduces the demand for working capital through an improved cash conversion cycle.

G2RL’s tools and solutions are useful for companies big and small. Our partnership with the team at the G2RL is aligned with the RC Kennedy mission to make tier 1 solutions available to businesses large and small.